The owner of this website, Locanda Punta del Este (“Locanda”)  or affiliate(s) thereof (referred to either as “Owner” or “we” or “us” or “our”), provides the content, information and materials contained on this website or any of the pages contained therein (“Website”) to users or visitors (referred to either as “you” or “your”) for your convenience and ease of reference only.

Your use of this Website is subject to the terms and conditions set forth herein, in our privacy policy available here and/or cookies policy available here applicable to this Website (hereainfter collectively referred to as “Terms of Use”).

You are not authorized to use this Website unless you agree to these Terms of Use.  Please be advised that by using this Website, you automatically agree to these Terms of Use.

I. INTELLECTUAL PROPERTY (COPYRIGHTS; TRADEMARKS, PATENTS ETC.)

All rights, title and interest in and to any content of this Website, including images, graphics, text, audio and videos, any other proprietary information, the “look and feel” of each page, and all other elements of this Website that may be protected by copyright, patent or otherwise by law, equity, usage of trade and similar (“Website Materials”) is the exclusive property of Owner, its successors and assigns and/or its licensors.  The compilation of all content included in or made available through this Website is the exclusive property of Locanda and protected by all applicable intellectual property laws.  The trademarks, names, brand names, logos and service marks (collectively “Trademarks”) displayed on this Website are the registered or unregistered trademarks of the Owner, its successors and assigns or its licensors.  Nothing contained on this Website should be construed as granting any license or right to use any Trademark or Website Materials without the prior written permission of the Owner.

Furthermore, marks, logos, graphics headers, banners, icons, scripts, and names included in or made available through this Website are registered or unregistered brands, trademarks and/or trade dresses of Locanda in Uruguay and/or other jurisdictions and protected by Uruguayan and/or international laws.  Locanda’s trademarks and trade dress may not be used in connection with any product or service that is not Locanda’s, in any manner that is likely to cause confusion among consumers, or in any manner that may discredit, harm the reputation of, or otherwise disparage Locanda and/or its affiliates and their respective products and/or services.

II. WEBSITE MADE AVAILABLE ON AN “AS IS” AND “AS AVAILABLE” BASIS

This Website is made available on an “AS IS” and “AS AVAILABLE” basis.  The Owner makes no representations and/or warranties, express or implied, including implied warranties of merchantability and/or fitness for a particular purpose, title and non-infringement regarding this Website and/or the Website Materials contained in this Website. Without limiting the generality of the foregoing, Owner makes no representations and/or warranties as to any of the following: (a) that access to this Website will be secure, free of malicious code, including viruses, cancelbots, trojan horses, malware and/or spyware in general and/or other potentially harmful software programs, materials and/or information (collectively “Malware”); (b) that this Website is free from defects and/or errors and that access to this Website will suffer no interruptions, outages etc.; and/or (c) that such errors and/or defects will be corrected.  It being understood and agreed that in using this Website, you agreed to using this Website at your own risk.

III.  EXTERNAL LINKS

This Website may include one or more links to external websites (each an “External Site”) which have no connection with this Website or the Owner.  A link to an External Site is provided solely for your convenience.  The inclusion of any External Site does not imply that Owner has checked, approved or otherwise endorsed any such External Site, its content or any products or services which may be offered at any such External Sites, it being understood and agreed that External Sites are beyond the control of the Owner, and the Owner is not responsible for the contents of any External Site or any link contained in an External Site, or any changes or updates to such sites.  The Owner shall not be liable for any damage, loss, expense and/or claim arising out of or in connection with your use of any External Site.  Use of any External Site is at your own risk.  No hypertext links to this Website shall be created from any website controlled by you or otherwise without the express prior written permission of the Owner.

IV. COOKIES AND ACCESS LOG

The technologies used by this Website to collect usage information, including device identifiers, include cookies (i.e., data files placed on a computer, tablet or other electronic device used to visit this Website).  We may place cookies or similar files on your device (e.g., laptop, desktop, smartphone etc.) to facilitate your use of this Website or for security purposes when you visit this Website.  We may also elect to keep access logs of users accessing this Website for statistical purposes only.  For more information, please see our Cookie policy, available here.

V. USE OF THIRD-PARTY SERVICES

When you use this Website, you may also be using the services of one or more third parties.  Your use of any third-party services may be subject to the separate policies, terms of use and/or charges and fees of such third parties.

VI. PRIVACY POLICY

Please review our Privacy Policy by clicking here:

VII. ELECTRONIC COMMUNICATIONS

When you use this Website, or send e-mails, text messages and other communications from your desktop or mobile device to us, you may be communicating with us electronically.  You consent to receive communications from us electronically, such as e-mails, texts, mobile push notices or notices and messages on this Website, and you can retain copies of these communications for your records.  You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

VIII.  Changes to Terms of Use; Additional Terms

These Terms of Use may change from time-to-time and, if they do, the up-to-date version of these Terms of Use will apply. We will indicate at the top of these Terms of Use when they were last updated. Please ensure that you check these Terms of Use regularly to view any changes that may have been made. Your continued use of the Website after these Terms of Use have changed constitutes your acceptance of such changes. If you do not agree to any revised Terms of Use, you should discontinue your use of the Website.

There may be additional terms and conditions (“Additional Terms”) related to your use of the Website, such as those related to the reservation of accommodations, our payment and cancellation policies, and promotions that we may offer from time-to-time. You must agree to any applicable Additional Terms before using the features of the Website to which they apply. Unless otherwise specified in any Additional Terms, all Additional Terms are incorporated into these Terms of Use.  If you do not agree to our Additional Terms, then you may not use the portions of the Website to which they relate.  If any part of the Additional Terms is inconsistent with the provisions of these Terms of Use, the Additional Terms will prevail for the specific portions of Website to which it applies.

1.     Introduction

This Privacy Policy describes the privacy practices of Locanda Punta del Este (“Locanda”, “us”, “we”, or “our”) in relation to personal information that we collect through our websites, booking systems, marketing initiatives, third parties, your visits to our establishments and interactions with you in person or online (collectively referred to as the “Service” or “Services”). Locanda is the controller of your personal information under this Privacy Policy, which means we are responsible for your personal information.

2.     Personal Information We Collect

You may provide the following information to us:

  • Contact information and communications. When you interact with us, including through web forms, phone, email, post, social media or in person (such as at the front desk, concierge, restaurants or during your stay), we may collect your name, contact information, the content of your communications and any other information you provide during those interactions.
  • Account information. When you sign up for an account on our websites, we collect basic registration details, such as your name, email address, password and marketing preferences. We also collect details of your completed account profile and how you use your account, including any account settings, saved preferences and transaction history.
  • Hotel bookings and reservations. When you make a booking for a stay at our property through our website, by phone or in person, we collect your name, contact details (such as phone number, email address, and physical address), booking information (such as arrival/departure dates, room type and rate), payment information (credit/debit card or payment method), any preferences or special requests you submit at the time of booking, and any information you provide about other guests included in your reservation. If you are a member of a relevant loyalty or membership programme, we may also collect or confirm your membership number, tier status and any relevant benefits or entitlements linked to membership. We may also collect additional information you provide prior to arrival, such as requests for early check-in, transport arrangements, occasion details or accessibility needs.
  • Hotel check-in and during your stay. When you check in at the hotel or during your stay, we may collect additional information including your nationality, government-issued identification such as a passport, visa or national ID card, payment details, service preferences such as pillow choices, allergies or dietary requirements, personal information you provide about any other guests included in your booking, and any further requests or interactions you have with our staff, including concierge, housekeeping or in-room dining. If you are a member of a relevant loyalty or membership programme, we may also record your use of benefits during your stay and track eligible spending or activity for rewards purposes, and record notes to help tailor your experience during your stay or on future visits.
  • Restaurant, bars, lounges and other guest venues. When you make a reservation at or attend any of our restaurants, bars, lounges, clubs or other guest venues, we may collect your name, contact details, and reservation or order information such as date, time, party size and venue. We may also collect any special requests or dietary requirements, and payment information where applicable. If you are a member of a loyalty or membership programme, we may also record your order history and preferences to help us personalise future visits, offers and experiences.
  • Wellness experiences. When you book or use our wellness facilities, such as spas, fitness centres, gyms, swimming pools or wellness treatments, we may collect your name, contact details, booking history, preferences, and any health or medical information that you choose to provide in connection with your use of these facilities (for example, allergies, injuries or medical conditions).
  • Membership and Loyalty programmes. When you apply for any of our loyalty schemes or private membership programmes, we may collect your name, contact details, application details and identity verification documentation. If your application is successful, we will also collect and maintain information relating to your membership, including subscription or payment details, preferences, usage history, benefits claimed, event attendance and internal notes created by our membership or loyalty services teams.
  • Event spaces and private hire. When you book one of our event spaces for a meeting, wedding, celebration or other function, we collect your name, contact details, guest list or RSVP information, event preferences (such as setup or menu selections), billing and payment information, and any communications you provide in connection with the event. If you are an attendee who responds directly to our events team (for example by sending an RSVP or dietary request), we may also collect your name, contact details and any information you choose to provide.
  • Competitions and prize draws. When you register for or participate in competitions, prize draws or other promotional events that we organise, sponsor or support, we collect your name and contact details, together with information about your participation such as your registration details, entries or submissions, and the outcome.
  • Marketing information. When you sign up to receive, or otherwise interact with, our marketing communications or promotional content, we collect your name, contact details, communication preferences, and information about how you engage with that content (for example, whether you open an email or click on a link). We may also take into account your past interactions with us, including your booking history, loyalty or membership status, and general use of our Services, in order to segment our marketing and make our communications more relevant to you.
  • Surveys and reviews. When you complete a survey, provide feedback, or leave a review about us, we collect your name, contact information, and the content of your responses, including any ratings or comments you choose to provide.
  • Suppliers, partners and their representatives. When you enter into a supplier or partnership relationship with us, or if you are a representative of a supplier or partner, we may collect your name, organisation, job role, contact details and the content of your communications with us.
  • Sensitive Information. Some of the activities described above may involve you choosing to provide us with information that is considered sensitive under data protection law. This could include health or medical information such as allergies, dietary requirements, injuries, disabilities or conditions relevant to your stay, wellness treatments or use of our facilities. It may also include information that could indirectly reveal your religion or beliefs (for example where dietary preferences are linked to religious practices), or details of accessibility or mobility requirements that you disclose to us so that we can adapt our services accordingly.
  • CCTV and access controls. We operate closed-circuit television (CCTV) systems in public and shared areas of our property, including entrances, lobbies, corridors, elevators and external perimeters, for security and safety purposes. CCTV footage may be recorded and retained for a limited period, and may be reviewed in connection with investigations, legal obligations, or incident management. We also use access control systems, such as electronic key cards or digital entry records, to manage access to guest rooms, staff areas and other secure spaces. These systems may generate logs or records linked to your stay, which we use for operational, security and audit purposes.
  • Other information. We may collect other personal information which is not specifically listed here, but which we will use as described in this Privacy Policy or as otherwise disclosed at the time of collection.

Information we obtain from other sources:  

In addition to the information you provide directly to us, we may also receive personal information about you from other sources:

  • Bookings and reservations through third parties. When a reservation or booking is made on your behalf by another person, or through a third-party service, we receive your booking and reservation details from those sources, including your representatives, travel agents, online booking platforms, corporate booking systems, affiliated hospitality networks, or other partner reservation systems.
  • Other guests and organisers. When another guest or organiser provides us with your personal information as part of a booking, activity or event, we may receive your details. This may include situations where you are added to a booking at one pf our establishments, or where an organiser supplies guest lists, RSVPs or dietary requests on your behalf.
  • Membership and loyalty partners. When you participate in a loyalty or membership programme operated by us, a partner, or an affiliated brand, we may receive information about your membership or entitlements from those partners. This may include details such as your membership number, tier status, benefits and redemptions, and limited profile or booking information connected to your membership.
  • Referrals and references. We may receive personal information about you in different referral or reference contexts. This may include situations where you are referred to us in connection with a membership or loyalty programme, where your name and contact details are provided because you have been named as a referee for someone else, where you provide a reference about another person, or where information about you is supplied in a reference in support of your own membership or loyalty programme application.
  • Social media information. We maintain pages on social media platforms, such as Instagram, Facebook, Pinterest, YouTube, X, and TikTok. When you visit or interact with our pages on these platforms, or post about us, we collect personal information that you choose to provide to us, such as your contact details and the content of your interaction. The platform providers may also provide us with information and analytics about interactions involving our social media pages. Please note that these platforms are separate controllers of your personal information and have their own privacy policies, which apply to your interactions with them and to their collection, use, and processing of your personal information.
  • Business transaction information. We may receive personal information in connection with strategic transactions, such as mergers, acquisitions, investments in, or purchases of other companies, establishments, assets or brands. In such cases, the relevant parties may share personal information about you with us as part of the transaction process, typically limited to operational details such as names, contact information, service history and transaction records.

Automatic data collection:

We and our service providers may automatically log and combine information about you, your computer or mobile device, and your interaction over time with the Services, our communications and other online services, such as:

  • Device data such as your computer’s or mobile device’s operating system type and version, manufacturer and model, browser type, screen resolution, device type (e.g., phone, tablet), IP address, device identifiers, language settings and general location information such as city, state, or geographic area.
  • Online activity datasuch as pages or screens you viewed, how long you spent on a page or screen, the website you visited before browsing to our pages, navigation paths between pages or screens, information about your activity on a page or screen, access times, duration of access, and whether you have opened or otherwise engage with our communications, such as our marketing emails or clicked links or files within them.

We use cookies, web beacons (e.g., pixel tags), and local and session storage technologies to collect some of this information. For more information on how we use these technologies, please see our Cookie Policy, below.

3.     How We Use Personal Information 

We use personal information for the purposes described below or as otherwise described at the time of collection.

  • Provide our Services. We use your personal information to operate, maintain and provide you with our Services. In many cases this is necessary to perform our contractual obligations with you (for example, under our booking, reservation, loyalty or membership terms). In other situations, where no contract is in place with you, we rely on our legitimate business interests in delivering and managing our Services. This includes providing access to our websites and online services, managing and operating our establishments and guest facilities, processing bookings and payments, and administering events as well as our membership and loyalty programmes.
  • Communicate with you about our Services. We use your personal information to respond to enquiries, provide customer support, and send operational communications (e.g. confirmations, updates, service notifications or security alerts). We do this either to perform our contractual obligations or, where no contract exists, on the basis of our legitimate interests in in providing customer support, responding to enquiries, and ensuring service quality
  • Marketing and advertising.
    • Direct marketing. We may send you direct marketing communications we think may be of interest to you as permitted by law, including by email. You can opt-out of our marketing communications by clicking the unsubscribe link in communications we send you or by contacting us. We will only send you marketing communications if you consent to receiving these communications or if we are permitted to send these communications under law in our legitimate business interest
    • Interest-based advertising. We engage our advertising partners, including third party advertising companies and social media companies, to display ads around the web. These companies may use cookies and similar technologies to collect information (including the automatically-collected data described above) about your interactions over time across our Services, our communications, and other online services, and use that information to serve online ads that may interest you. Where required by law we will undertake such advertising activities on the basis of your consent, otherwise we will do so only if it is in our legitimate business interests to undertake such activities.
  • Competitions and events. We use your personal information to manage your registration, participation and engagement in competitions, prize draws, and events that we organise, host, sponsor or support. This includes sending confirmations and updates, granting access, reviewing entries or submissions, and managing logistics and communications. We rely on our legitimate interests to carry out these activities.
  • Event photos and video footage. Where you attend an event that we organise, host, sponsor or support, and a photographer or videographer is in attendance, we may use images or video in which you appear for marketing, advertising and promotional purposes. This may include publication on our website, social media or in printed materials. We do this based on our legitimate interests. If you would like us to remove a photo or video, please contact us with details of the event and, if possible, a copy or description of the content.
  • Surveys and reviews. When you choose to complete our surveys or submit a review about us, we process the personal information you provide to help us understand satisfaction, improve our Services, and monitor service quality. We do this based on our legitimate business interests.
  • Sensitive Information. In some cases you may choose to provide us with sensitive information, such as health or medical details (e.g. allergies, dietary requirements, injuries, disabilities or mobility needs), or information that may indicate your religion or beliefs (e.g. religious dietary preferences). We process this information only where permitted under applicable law, which may include with your explicit consent, where necessary for reasons of substantial public interest, or where required by law. We use this information solely to adapt our Services to your needs, safeguard your health and safety, and to ensure your wellbeing during your stay or visit.
  • Supplier and partner relationships. If you are a supplier or partner, or a representative of one, we use your personal information to communicate with you and manage our relationship with you or your organisation. This is based on either our legitimate interests or performance of a contract, where we have entered into a contract with you or your organisation.
  • Improve, monitor, personalise, and protect our Services. We use personal information to improve and keep our Services safe for our users, which includes: (i) understanding your needs and interests, and personalizing your experience with the Services and our communications; (ii) troubleshooting, testing and research and to keep the Services secure; (iii) investigating and protecting against fraudulent, harmful, unauthorised or illegal activity; and (iv) recording customer calls for training purposes and service quality assurance. These activities are carried out based on our legitimate interests.
  • Research and development.We may use personal information for research and development purposes in our legitimate business interests, including to analyse and improve the Services and our business. As part of these activities, we may create or use aggregated, de-identified or other anonymised data from personal information we collect. We make personal information into anonymised data by removing information that makes the data personally identifiable to you. We may use this anonymised data and disclose it to third parties for our lawful business purposes, including to analyse, improve or add features to our Services, and to promote our business.
  • Compliance and protection. We may use personal information to comply with legal obligations, and to defend us against legal claims or disputes where it is in our legitimate business interests to do so, including to: (i) protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims); (ii) audit our internal processes for compliance with legal and contractual requirements and internal policies; (iii) enforce the terms and conditions that govern the Services; (iv) prevent, identify, investigate and deter fraudulent, harmful, unauthorised, unethical or illegal activity, including cyberattacks and identity theft; and (v) comply with applicable laws, lawful requests and legal process, such as to respond to subpoenas or requests from government authorities.

4.     How We Disclose Personal Information

We may disclose personal information to the following categories of parties:

  • Our ownership group and affiliates. We may share your personal information with our affiliates, meaning an entity that controls, is controlled by, or is under common control with Locanda. This includes other establishments that are part of the our global hospitality group (including locations listed in Section 6, below), to support our operations, manage bookings across the group, deliver coordinated guest services, or administer shared loyalty or membership programmes.
  • Service providers. We share your personal information with companies and other individuals that provide services on our behalf or help us operate the Services or our business. These include, for example, IT and system providers, hosting and cloud platforms, website analytics providers, customer support providers, marketing and communication services, event and booking systems, and operational support services.
  • Payment processors. When you make a purchase with us, your payment card information is processed by our third-party payment processors. These payment processors handle your payment data in accordance with their own privacy policies.
  • Competition and event partners: In connection with competitions, prize draws or events that we organise, host, sponsor or support, we may share your personal information with relevant partners, sponsors, judges or co-organisers as required to manage participation, evaluate entries, announce results and deliver prizes. Such sharing will always be subject to appropriate safeguards, and where required by law, we will obtain your consent before doing so.
  • Advertising partners. We may share certain information with advertising and analytics providers to support interest-based advertising and performance tracking, as described in the “Marketing and advertising” section above.
  • Professional advisors. We share your personal information with our legal, financial and professional advisors (such as lawyers, auditors, insurers and bankers) where required in the course of the professional services they provide. 
  • Authorities and others. We share your personal information with law enforcement, government authorities and private parties, as we believe in good faith to be necessary or appropriate to comply with a legal obligation or lawful request; protect the rights, safety or property of our guests, staff, business or others; investigate or prevent fraud, abuse or other unlawful activity; enforce our terms and policies.
  • Business transferees.We may share your personal information with acquirers and other relevant participants in business transactions (or negotiations for such transactions) involving a corporate divestiture, merger, consolidation, acquisition, reorganization, sale or other disposition of all or any portion of the business or assets of, or equity interests (including, in connection with a bankruptcy or similar proceedings).
  • Your instruction or permission. We share your personal information with other relevant third parties, where you give us permission to do so in the course of your relationship with us from time to time.

5.     Retention of Personal Information

We retain personal information only for as long as is necessary to fulfil the purposes described in this Privacy Policy, including to provide the Services and where we have a legitimate business need to do so, such as where the retention is required by law or regulatory obligations (e.g. tax, legal, accounting or health and safety purposes), to enforce and prevent violations of our terms and policies, or to defend against legal claims.

To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorised use or disclosure of personal information, the purposes for which we use personal information and whether we can achieve those purposes through other means, any permissions you give us with regards to your personal information, and the applicable legal and regulatory requirements.

6.     International Data Transfers

Locanda is located in, and processes personal information in, Uruguay. However, we are part of a hospitality group, which includes affiliated hotels, restaurants and establishments in other countries, including the United States of America, Italy, the United Kingdom, Mexico, Spain, Turkey, the United Arab Emirates, Bahrain, Hong Kong, Saudi Arabia and Qatar. We also engage service providers and partners based in these locations and internationally.  As a result, your personal information may be transferred to and processed in countries whose data protection laws differ from those in your home jurisdiction.

Where there are cross border transfers of your personal information, unless we can rely on a derogation provided under data protection law, we will ensure that relevant safeguards are in place to afford adequate protection for your personal information, and we will comply with applicable data protection laws, by relying on an adequacy decisions (where a country is recognised as providing an adequate level of protection) or pre-approved contractual protections issued by competent data protection authorities. For more information about how we transfer personal information internationally, please contact us.

7.     Privacy Rights and Choices

Personal Information Requests. Depending on your location and the nature of your interactions with our Services, you have a number of rights (subject to certain conditions and exceptions) when it comes to your personal information and can exercise any of these rights by contacting us.

  • Access to a copy of the personal information that we have collected about you and information on how we have used your personal information.
  • Portability of your personal information (i.e. to provide personal information in a portable, machine-readable, readily usable format to you or another third party you designate).
  • Correction of personal information that is inaccurate or out of date.
  • Deletion of personal information that we no longer need to provide the Service or for other lawful purposes.
  • Objection to us processing your personal information where we rely on our legitimate business interest to do so (see above) or for any direct marketing purposes (e.g. to send you newsletters or promotional emails, or for targeted online advertising purposes described above).
  • Withdraw your consent to our processing of your personal information at any time where we rely on your consent to process that personal information. This won’t affect anything we have used your personal information for before you withdraw your consent.

To make a request, please contact us as provided in the “Contact Us” section below. Prior to responding to your requests, we may verify your identity by matching any requested identifying information you provide against the information we have about you. Depending on your jurisdiction, you may be able to designate an authorised agent to make a request on your behalf. We will require authorised agents to confirm their identity and authority, in accordance with applicable laws. You are entitled to exercise the applicable rights described above free from discrimination.

Limits on your privacy rights and choices. In some instances, your choices may be limited, such as where fulfilling your request would impair the rights of others, our ability to provide a service you have requested, or our ability to comply with our legal obligations and enforce our legal rights. If you are not satisfied with how we address your request, you may submit a complaint by contacting us as provided in the “Contact Us” section below.

Right to complain. You have the right to lodge a complaint about the way we handle or process your personal information with a data protection regulator in the country where you live or work, or where you believe your data protection rights have been violated.

Right not to share your personal information. Where we are required by law to collect your personal information, or where we need your personal information in order to provide services to you, if you choose not to provide this information when requested (or you later ask to delete it), we may not be able to provide you with these services. We will tell you what information is necessary at the time of collection or through other appropriate means.

Limit cookies. As part of our commitment to transparency and your privacy, our Cookie Policy, below, provides information on how you can limit or opt-out of our use of cookie technology.

8.     Other Sites and Services

Our Services may contain links to other websites, mobile applications, and other online services operated by third parties. These links are not an endorsement of, or representation that we are affiliated with, any third party. In addition, our content may be included on web pages or in mobile applications or online services that are not associated with us. We do not control third party websites, mobile applications or online services, and we are not responsible for their actions. Other websites and services follow different rules regarding the collection, use and sharing of your personal information. We encourage you to read the privacy policies of the other websites and mobile applications and online services you use.

9.     Security Practices

We use reasonable organizational, technical and administrative measures designed to protect against unauthorised access, misuse, loss, disclosure, alteration and destruction of personal information we maintain. Unfortunately, data transmission over the Internet cannot be guaranteed as completely secure. Therefore, while we strive to protect your personal information, we cannot guarantee the security of personal information. In the event that we are required to notify you about a situation involving your data, we may do so by email or telephone to the extent permitted by law.

10.  Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on our website, or as otherwise required by law. We may also provide notification of changes in another way that we believe is reasonably likely to reach you, such as via e-mail (if you have an account where we have your contact information) or through any other means required by law

11.  How to Contact Us

If you have any questions or comments about this Privacy Policy, our privacy practices, or if you would like to exercise your rights with respect to your personal information, please contact us by email at privacy@locandapunta.com.

 

LOCANDA PUNTA DEL ESTE COOKIE POLICY

This Cookie Policy explains how Locanda Punta del Este (“Locanda”, ”us”, “we”, or “our”) uses cookies and similar technologies, including tools such as web beacons and tracking pixels. This Cookie Policy refers to all these technologies collectively as “cookies.”

You are free to set your browser or operating system settings to limit or decline cookies which are not necessary for the functioning of our websites, but by doing so, you may not be able to use certain features on our websites or take full advantage of all of our offerings.

This Cookie Policy should be read in conjunction with our Privacy Policy, above. If you have any questions or concerns about the Cookie Policy, please contact us at privacy@locandapunta.com.

1.     What Are Cookies And Similar Technologies?

  • Cookies are text files that websites store on a visitor’s device to uniquely identify the visitor’s browser or to store information or settings in the browser for the purpose of helping you navigate between pages efficiently, remembering your preferences, enabling functionality, helping us understand activity and patterns.
  • Local storage technologies, like HTML5, provide cookie-equivalent functionality but can store larger amounts of data, including on your device outside of your browser in connection with specific applications.
  • Web beacons, also known as pixel tags or clear GIFs, are used to demonstrate that a webpage or email was accessed or opened, or that certain content was viewed or clicked.

We may use both persistent cookies and session cookies. Persistent cookies stay on your device for a set period of time or until you delete them, while session cookies are deleted once you close your web browser. The cookies placed through your use of our website are either set by us (first-party cookies) or by a third party at our request (third-party cookies).

2.     What Types Of Cookies Do We Use?

We use the following categories of cookies:

Necessary cookies. We use necessary cookies to help make our website usable by enabling basic functions like the ability to log-in and access to secure areas of the website. You can set your browser to block or alert you about these cookies, but then some parts of the websites will not work.

Functionality cookies. We use these cookies to enhance the functionality of the services. These cookies help perform certain functionalities such as sharing the content of the website on social media platforms, collecting feedback, and other third-party features.

Analytics cookies. These cookies help us understand how you interact with our websites by providing information such as the pages visited, the time spent on the websites, and any issues encountered, such as error messages. The information these cookies collect are for the purposes of generating aggregated statistics and they help us improve the way our websites work. Where required by law, we will obtain your consent before placing Analytics Cookies on your device.

Advertising/targeting cookies: We and our third-party advertising partners use these cookies to collect information about how you use our website and use that information to serve online ads that may be relevant to your interests. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests. Additionally, they enable features like content sharing and social plug-ins from social networking platforms, which may also use the data collected to serve targeted advertisements.

Email interaction technology: Our emails may contain web beacons to tell us whether they are opened and verify any clicks through to links within an email. We use this information to help us understand how an email campaign performed, what types of emails and content our recipients find interesting, and what actions our recipients took, so we can improve our email campaigns in the future and make our emails more relevant to our recipients. If you do not wish the web beacon to be downloaded onto your device, you should select to receive emails from us in plain text rather than HTML.

3.     How Can You Control The Use Of Cookies?

Depending on where you access our website from, you may be presented with a cookie banner or other tool to provide permissions prior to cookies that are not strictly necessary being set. In this case, we only set cookies that are not strictly necessary with your consent.

You can also limit online tracking by:

  • Blocking cookies in your browser. Most browsers let you remove or reject cookies. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. For more information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit allaboutcookies.org. Use the following links to learn more about how to control cookies and online tracking through your browser: Firefox; Chrome; Microsoft Edge; Safari (Mac); Safari (Mobile/iOS)
  • Using privacy plug-ins or browsers. You can block our websites from setting cookies used for interest-based ads by using a browser with privacy features, like Brave, or installing browser plugins like Privacy Badger, Ghostery, or uBlock Origin, and configuring them to block third party cookies/trackers.
  • Google Analytics. We use Google Analytics to help us better understand how people engage with our services by collecting information and creating reports about how users use our services. The information collected by Google (including your internet protocol (IP) address) will be transmitted to and stored by Google on servers in the United States. For more information on Google Analytics, click here. For more information about Google’s privacy practices, click here. You can opt out of Google Analytics by downloading and installing the browser plug-in available at: https://tools.google.com/dlpage/gaoptout.
  • Advertising industry opt out tools. You can also manage your preferences regarding interest-based advertising using the following third-party opt-out tools, which are supported by many advertising companies and platforms globally:
  • Platform opt-outs. Some advertising platforms provide opt-out tools that you may find useful for managing interest-based advertising settings, including:
  • Do not track. Some internet browsers offer a “Do Not Track” (DNT) feature that signals your preference not to be tracked online. Our website does not currently respond to DNT or similar signals. To find out more about “Do Not Track,” please visit https://www.eff.org/issues/do-not-track or http://www.allaboutdnt.com.

Note that because these opt out mechanisms are specific to the device or browser on which they are exercised, you will need to opt out on every browser and device that you use.

4.     Changes To Our Cookie Policy

We keep our Cookies Policy under regular review, and we will include any updates on this page.

General 

Locanda Punta del Este (“Locanda”, “us”, “we”, or “our”) strives to ensure that its services are accessible to people with disabilities. Locanda has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence. 

Accessibility on https://locandapunta.com 

https://locandapunta.com makes available the UserWay Website Accessibility Widget that is powered by a dedicated accessibility server. The software allows https://locandapunta.com to improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.1). 

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Enabling the Accessibility Menu 

The https://locandapunta.com accessibility menu can be enabled either by hitting the tab key when the page first loads or by clicking the accessibility menu icon that appears on the corner of the page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety. 

Disclaimer 

Locanda continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those persons with disabilities. In an ongoing effort to continually improve and remediate accessibility issues, we also regularly scan https://locandapunta.com with UserWay’s Accessibility Scanner to identify and fix every possible accessibility barrier on our site.  Despite our efforts to make all pages and content on https://locandapunta.com fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution. 

Here For You 

If you are experiencing difficulty with any content on https://locandapunta.com or require assistance with any part of our site, please contact us during normal business hours as detailed below and we will be happy to assist. 

Contact Us 

If you wish to report an accessibility issue, have any questions or need assistance, please contact Locanda Customer Support as follows: privacy@locandapunta.com

Click Here to Contact​ 

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